Alter FAQs

How do I verify that my Signal is connected to the App (my device)?

How do I Pair my Signal to the App (my device)?

How do I order a replacement Strap?

What do I do if my Signal is damaged?

How do I charge my Signal?

How do I check my Signal's battery level?

What is the best way to wear my Signal?

Why isn't my Signal tracking my Sleep?

What do I do if my Alter System is damaged?

How do I verify that my Screen is connected to the App (my device)?

How do I Pair my Screen to the App (my device)?

How do I complete a Workin?

How do I complete a Cardio session Off Screen?

How do I complete a Strength session Off Screen?

How do I set up my Alter System on Android?

How do I update my App on Android?

How do I reset my password?

How do I get in touch with my Coach?

Where do I go to review my DNA Fitness Report?

How do I update my App on iOS?

How do I set up my Alter System on iOS?

How do I get in touch with ClearGage?

How do I earn Credits towards my Subscription?