Why Alter
How It Works
Pricing
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Alter FAQs
How do I verify that my Signal is connected to the App (my device)?
How do I Pair my Signal to the App (my device)?
How do I order a replacement Strap?
What do I do if my Signal is damaged?
How do I charge my Signal?
How do I check my Signal's battery level?
What is the best way to wear my Signal?
Why isn't my Signal tracking my Sleep?
What do I do if my Alter System is damaged?
How do I verify that my Screen is connected to the App (my device)?
How do I Pair my Screen to the App (my device)?
How do I complete a Workin?
How do I complete a Cardio session Off Screen?
How do I complete a Strength session Off Screen?
How do I set up my Alter System on Android?
How do I update my App on Android?
How do I reset my password?
How do I get in touch with my Coach?
Where do I go to review my DNA Fitness Report?
How do I update my App on iOS?
How do I set up my Alter System on iOS?
How do I get in touch with ClearGage?
How do I earn Credits towards my Subscription?
Readiness
How does sleep work, what does the readiness score mean and what to do to troubleshoot when sleep doesn't show up?
Connectivity
How to guide users through the first time pairing of the signal and on-going connectivity
Screen Setup
How to guide users through the physical set up of a screen
How to get the screen up and running and connected to your device
